ISAT Africa (K) Limited is committed to protecting the privacy of personal data.
By using this site or our products, you agree to the collection and use of information in accordance with this Policy.
This Policy should be read together with our terms and conditions and unless otherwise defined herein terms used here shall have similar meaning as in our terms and condition.
This Policy shall apply to all customers and employees of ISAT Africa (K) Limited and all external business partners (such as merchants, suppliers, contractors, vendors and other service providers) from whom we shall receive, send, collect, access, or process personal data in any way.
“You” means any customers, employees and all external business partners of ISAT Africa (K) Limited.
“We”, “Us”, or ISAT” means the ISAT Africa (K) Limited and its affiliate entities.
COLLECTION OF PERSONAL DATA
For purposes of this Policy, personal data constitutes personally identifiable information that can be used to identify or reach you. The personally identifiable information includes but is not limited to name, identification number, physical address, email address, phone number, date of birth/place, passport number, postcode or city of residence, login name/screen name/handle/nickname, age & gender, Web cookies and usage data.
Personal data does not include corporate information that relates to an entity such as corporate name, address or phone number. It also does not include information that is anonymized to a point where the natural person is no longer identifiable.
ISAT shall in the course of interactions with you and through its products collect some data from you. Instances whereby we will collect your data includes but is not limited to:-
ISAT has affiliates locally and globally and from time to time we may share your personal data within the various affiliate entities. Such information may be used by each entity for its internal business, operational and investigation purposes as well as any other purpose consistent with the intended purpose for which the information was originally collected.
You have choices when it comes to the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature.
Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time.
USE OF PERSONAL DATA
ISAT shall use your personal data to facilitate current and potential business dealings with you, which includes but is not limited to:
You are responsible for the accuracy of all personal data that you provide to us. We will use reasonable efforts to maintain the accuracy and integrity of your personal data and to update it once you notify us.
PROCESSING OF PERSONAL DATA
ISAT will process your personal data if we have a lawful basis for doing so. Lawful basis includes:
DISCLOSURE OF PERSONAL DATA
ISAT will safeguard your data and may disclose under below circumstances; –
RETENTION OF INFORMATION
ISAT shall not retain your personal data for longer than is necessary except if the same is required to fulfil the purposes we collected it for which may include any legal, regulatory, tax, accounting or reporting requirements.
In the event there is a complain, litigation or dispute of whatever nature, we shall retain your personal data for a longer period.
When we have no ongoing legitimate business to process or retain your personal data, we will either delete or anonymize it or where this is not possible, we will securely store it and isolate it from any further processing until deletion is possible.
SECURITY PRACTICES AND PROCEDURE
We shall adopt reasonable security practices and procedures, in line with applicable laws, to include, technical, operational, managerial and physical security controls in order to protect your personal data from unauthorized access or disclosure while it is under our control. However, no method of transmission over internet or electronic storage is full proof secure hence we cannot guarantee absolute security of your personal data.
Subject to legal and contractual exceptions, you have rights in relation to your personal data which include:
FEEDBACK AND COMPLAINTS
At any time, you can cancel or modify your information or lodge complaints regarding your personal data, you can contact us at email@example.com
We reserve the right to amend and update this Policy from time to time without prior notification to you. We will upload the amended Policy on our website and such changes will be deemed to be with immediate effect.
You are advised to review this Policy periodically for any changes.
iSAT Africa – Tanzania Office – Amani Place, 7th floor, Opposite Serena Hotel, PO Box 38568 Dar Es Salaam, Tanzania
iSAT Africa Ltd FZC
105, Building 10, P.O. Box 500459, Dubai Internet City, Dubai, UAE
iSAT Africa Kenya Ltd., Karen Green, Block B, 3rd Floor, Langata Road, Nairobi, Kenya